[LSX POS App] Selling Multiple Products Sharing a UPC

Prerequisites:

The Socket Mobile Scanner needs to be configured in "iOS Application mode" and to scan "Data As Is" for it to work as referenced in this article.

Products must be configured with the UPC that is shared, in the Name of each Product.

Unique UPCs (only assigned to one Product) should be entered in the UPC barcode field.

Why do these configurations need to be made:

Natively, Lightspeed X-Series does not allow the same UPC in the barcodes within multiple products.

To allow this, your barcode scanner will need to have the <CR><LF>, <Carriage Return><Line Feed>, 'Enter', removed from the suffix.  The reason is due to how X-Series will search for the item.

On the Sell Screen, in the Search Box, X-Series will search the barcode fields and each word within the name of all products.  A Pop-Up will then reflect all Products with a match and you must select the Product you want to sell from the list.

With 'Enter' in the suffix, the top product in the product list that appears (random product) would be selected automatically.  The search will only look for exact matches within the barcode fields and return a message that the UPC cannot be found.

The Product list screen, however, requires an 'Enter' or selection of the 'Search' option to perform a search.  The search will search the barcode fields and each word within the name of each Product.  The matches will be reflected in the Product List.

How To:

In this example we will be using the two products as configured in the article here.

1. Open the LSX POS app.

2. Log into your LSX account.
3. Select the register that you wish to sell from.

4. You will be taken to the sell screen as shown below.

5. Since the UPC that is used in multiple products is added to the product name and not configured as a SKU code, the search window must first be selected.  If you do not tap in the search window and scan a UPC that is used in the product name and not in a SKU field, an audible notification will be heard (volume needs to be turned up) informing you of a product not found and a window will pop up with the UPC scanned as shown below.

6. Select "Back to sale" in the pop up window.

7. Tap in the search window in the upper left hand corner.

8. A new search window will pop up.

9. Scan the UPC again and you will see the results appear.

10. Select the product to add to the sale.

11. The product that you selected has been added to the sale.

12. Complete the sale as needed.