This is a listing of articles from Lightspeed Retail's R Series Support Site that we recommend.
Hardware
- Setting up your Zebra Label Printer
- Setting up the Star TSP100U/TSP100IIIU
- Setting up a Star TSP100III Receipt Printer (Wireless) on Your Mac Workstation
- Setting Up a Star TSP100III (Wireless) on Your Windows Workstation
- Setting up a Socket Mobile Barcode Scanner on Your iPad
- Setting Up a Zebra CS4070 Barcode Scanner on Your iPad
- Troubleshooting a Socket Mobile S700 Series/D700 Series Barcode Scanner
- Viewing Barcode Scanner Information on Your iPad
- Configuring a Honeywell Voyager Barcode Scanner on Your Workstation (Windows or Mac)
- Supported Hardware
- How to Unpair a Zebra CS4070 Barcode Scanner From an iPad
- How to Troubleshoot a Zebra CS4070 Barcode Scanner
- Setting up a Zebra DS2200 Series Barcode Scanner
- Setting Up the Epson TM-m30 (USB) Receipt Printer
- Setting Up the Epson TM-m30 (LAN) Receipt Printer
- Setting up the Epson TM-T88V/T88VI (USB) Receipt Printer
- Setting up the Epson TM-T88VI (LAB) Receipt Printer
- Changing the Paper Roll in Your Receipt Printer
- How to Set Up a Cash Drawer for Lightspeed Retail R Series
Sales
- Set Percentage-Based Item Feed and Add by Tag - via Setting Up Item Feed - 26/05
- Cash Rounding is now Fully Supported on the iPad - via Cash Rounding in Retail POS (R-Series) - 26/04
- Enable Cash Rounding at the Register - via Cash Rounding in Retail POS (R-Series) - 26/03
- Online Deposit Button Renamed Request Payment - via Taking Deposits for a Sale - 25/12 & 26/01
- New Card Button at the Register - via Processing Payments - 25/08
- Single Card Payments - via Processing Payments - 25/07
- Refund Payment Links From the Sales Screen - via Sending and Managing Payment Links With Lightspeed Payments - 25/04
- Store Email Notifications for Payment Links - via Sending and Managing Payment Links With Lightspeed Payments - 25/02
- Choose Inventory Location on Saved Sales in the Retail (R) app - via Making Sales in Retail POS (R-Series) - 25/02
- Local Product Listings With Google Local Inventory - via Showing in-store Items on Google With Local Inventory - 24/11
- Layaway Inventory Improvements - via Creating a Layaway - 24/06
- Automated Item Fees - via Setting up Item Fees - 24/03
- Choose What's Included on Itemized Gift Receipts - via Setting up Sales Receipts - 24/01
- View Customer Sales in Restricted Locations - via Setting up Employee Roles and Access - 23/11 & 23/12
- Changelogs for Price Rule Modifications - via Creating Price Rules - 23/10
- Register Switching Enhancements - via Managing Locations and Registers - 23/08
- Multi-Location Sales - via Managing Multi-Location Sales - 23/06
- Lock Registers to a Device or Browser - via Managing Locations and Registers - 23/05
Integrations
- Lightspeed Advanced Loyalty and Marketing Powered by Marsello - via Understanding Lightspeed Advance Loyalty and Marketing Powered by Marsello - 26/06
- Lightspeed Payments Fees are now Available in Lightspeed Accounting - via Mapping Your Data in Lightspeed Accounting - 26/03
- Updates to Lightspeed Accounting - via Reloading Data in Lightspeed Accounting - 25/12 & 26/01
- Sync Shipments With Lightspeed Accounting - via Integrating Accounting Software With Lightspeed Accounting - 24/03
- Reporting in Lightspeed Accounting
- Troubleshooting Accounting Error Messages
Lightspeed Payments
- More Transparency and Control Over Preauthorization Holds - via Allowing Preauthorization Payment Holds - 26/06
- Use Saved Payment Methods to Pay Outstanding Invoices - via Using Credit Accounts and Paying Invoices - 26/06
- Capture Preauthorized Payments - via Allowing Preauthorization Payment Holds - 26/05
- Direct Debit Payments for Invoicing - via Using Credit Account and Paying Invoices - 26/05
- Sending Payment Request From Quotes - via Creating A Quote - 26/05
- Manage Payment Requests and View Statuses - via Taking Deposits for a Sale - 26/04
- Shareable pay Links for Payment Requests - via Taking Deposits for a Sale - 26/04
- Customize Chargeback Dispute Notification Recipients - via Managing Chargebacks With Lightspeed Payments - 26/02
- Surcharging is Now Available in More Regions - 26/02
- Enable Preauthorization With Lightspeed Payments - via Allowing Preauthorization Payment Holds - 25/12 & 26/01
- Optionally Include Payment ID Field in Payout Report Exports - via Reporting With Lightspeed Payments - 25/12 & 26/01
- New Statuses for Payouts - via Getting Paid With lightspeed Payments - 25/03
- Same-day Payouts for Lightspeed Payments - via Receiving Instant Payouts With Lightspeed Payments - 24/12 & 25/01
- New Onboarding Guide for Lightspeed Payments - via Applying for Lightspeed Payments - 24/11
- Payment Details in Payout Reports - via Reporting With Lightspeed Payments - 24/11
- Customize Payment Types for Payment Links - via Sending and Managing Payment Links With Lightspeed Payments - 24/09
- Cancel Transactions on the Terminal - via Processing Payments - 24/09
- Refunds Through the Financial Services Tab - via Processing Refunds With Lightspeed Payments - 24/08
- Update Account Information in the Financial Services Tab - via Editing Your Account Details With Lightspeed Payments - 24/07
- Increased Payment Link Limit for Lightspeed Payments - via Sending and Managing Payment Links With Lightspeed Payments - 24/06
- Send Payment Links While Requesting a Deposit - via Sending and Managing Payment Links With Lightspeed Payments - 24/05
- Unified Experience for Financial Services - via Reporting With Lightspeed Payments - 24/01
- Smoother Lightspeed Payments Hardware Setup - via Configuring Lightspeed Payments - 23/09
- Multi-Location Lightspeed Payments Reporting - via Reporting With Lightspeed Payments - 23/06
Lightspeed Hub
- Installing the Lightspeed Hub for Lightspeed Retail R Series - via Installing Lightspeed Hub - 25/11
- About the Lightspeed Hub For Lightspeed Retail R Series
- Supported Devices for the Lightspeed Hub for Lightspeed Retail R Series
- How to Configure Settings in the Lightspeed Hub for Lightspeed Retail R Series
- How to Configure a Customer Facing Display Using The Lightspeed Hub for Lightspeed Retail R Series
- Connecting Customer Facing Display Without Lightspeed Hub
Receipts
- Printing Full Page Receipts and Reports on Your iPad
- Printing Receipt Notes on Custom Receipts and Quotes
- Customizing Print Templates
Inventory
- Inventory View Permissions - via - Searching for Items - 25/07
- Improvements to Asset Reports - via Using the Asset Report - 25/06
- Improvements to Item Transfers - via Transferring Items Between Locations - 25/05
- Scan Mode for Inventory Counts - via Performing Inventory Counts in Retail POS - 25/02
- What's new with Inventory - 25
- Improved Visibility for Product Transfers - via Transferring Items Between Locations - 24/11
- Quickly Import Matrix Items Using NuORDER Brand Data - via Importing Items With NuORDER Catalog - 24/08
- Manually Apply Discounts to Line Items in Purchase Orders - via Creating Purchase Orders - 24/03
- Add Serial Numbers to Vendor Returns - via Creating Vendor Returns - 24/02
- Applying Discounts and Shipment Fees to Purchase Orders - via Creating Purchase Orders - 24/01
- Inventory Count Updates - via Performing Inventory Counts in Revel POS - 23/11 & 23/12
- Better Inventory Counts With Bulk Imports - via Performing Inventory Counts in Retail POS - 23/09
- Accurate Shipping Currency for Purchase Orders - via Creating Purchase Orders - 23/08
- Managing Partial Purchase Orders - via Managing Purchase Orders - 23/06
- Track Partial Orders With Shipment History - via Managing Purchase Orders - 23/05
- Manage Your Inventory With Confidence - via Performing Inventory Counts in Retail POS - 23/05
- Accurate Serialized Refunds - via Refunding and Exchanging - 23/05
Reservation & Sales Workflows
- More Predictable and Visible Inventory and Reservation Behavior - via What's new in Reservation and Sales Workflows - 25/07
- Updates to Sales, Voids, and Inventory Restoration Workflows - via What's new in Reservation and Sales Workflows - 25/07
- New and Improved Special Order Workflows - via What's new in Reservation and Sales Workflows - 25/07
- Improved Register and Reservation Flows - via What's new in Reservation and Sales Workflows - 25/06
Services
- View Work Orders in Your Calendar - via Creating and Completing Work Orders - 26/04
- Search Work Orders by Serial Number and Line Item - via Creating and Completing Work Orders - 24/11
Labels
Customers
- Default Payment Terms for all Invoices - via Managing Customer Credit Accounts - 26/03
- New Functionality on the Credit Accounts and Account Pages - via Managing Customer Credit Accounts - 26/02
- Issue Account Statements With Custom Date Ranges - via Managing Customer Credit Accounts - 26/02
- Improved Functionality on Credit Account Pages - via Managing Customer Credit Accounts - 25/11
- Review Potentially Sensitive Data in the Customer Data Report - via Using the Customer Data Report - 25/09
- Securely Save Customer Payment Methods - via Saving Customer Payment Methods With Lightspeed Payments - 25/09
- View, Send, and Print Credit Account Statements - via Managing Customer Credit Accounts - 25/08
- Credit Account Refunds - via Managing Deposits - 25/02
- Email Payment Links to Credit Account Customers - via Managing Customer Credit Accounts - 24/01
- Setting Up Credit Accounts
- What's new with Credit Account Sales and Deposits
Register Rules
Lightspeed Status Page
General
- Set up Automatic Payment Methods for Billing Invoices - via Managing and Paying Subscriptions and Billing Invoices - 25/09
- Account ID is now Support ID - via Contacting Retail Support - 25/07
- Major Updates to the Subscription and Billing Page - via Managing and Paying Subscriptions and Billing Invoices - 25/04
- Set a Default Payment Method for Your Invoices - via Managing and Paying Subscriptions and Billing Invoices - 25/04
- Set Default Time for Labor Items - via Creating Labor Items - 24/12 & 25/01
- View Past Invoices in Retail POS - via Managing and Paying Subscriptions and Billing Invoices - 24/12 & 25/01
- Select Cost Control Options in Accounting Settings - via Configuring Accounting Settings - 24/11
- Improved First-in, First-out (FIFO) Cost Policy Functionality - via Configuring Accounting Settings - 24/10
- Invoices now Available on the Billing Page - via Managing and paying Subscriptions and Billing Invoices - 24/10
- Increased one-time Passcode (OTP) Security - via Keeping Lightspeed Retail POS (R-Series) Secure - 24/10
- New Settings for Creating Separate Line Items - via Configuring General Options - 24/04
- PIN Login Improvements - via Managing Locations and Registers - 24/02
- Improved Gift Card Export File - via About Gift Cards - 24/01
- Improved Functionality on the Billing & Subscription Page - via Managing and Paying Subscriptions and Billing Invoices - 23/10
- Greater Security for Lightspeed Subscriptions - via Setting up and Managing Subscriptions - 23/08
- Updates to the new Location Setup - via Adding Locations - 23/08
- Gift Card Code Security - via About Gift Cards - 23/07
- Improved Account Security - via Keeping Lightspeed Retail POS (R-Series) Secure - 23/06
- Setting Up Item Fees
- Printing Internal Notes on Custom Work Order Tags
- Listing of Keyboard Shortcuts for Lightspeed Retail R Series
- Accurate Gift Card Overview and Redemption - via Managing Gift Cards - 23/05
Release Notes
Event Logs
Lightspeed NuORDER
- Integrated Purchase Orders in Retail POS via Placing Integrated Purchase Orders With Retail POS (R-Series) and NuORDER - 25/07
- Improvements to NuORDER Account Linking - via Activating the NuORDER and Retail POS (R-Series) Sync - 25/04
- Lightspeed NuORDER Wholesale Network - via Managing NuORDER Purchase Orders in Retail POS (R-Series) - 25/03
- NuORDER Catalog Search and Import - via Importing Items With NuORDER Catalog - 24/05
eCom (E-Series)
- Customize Footer Layouts for Your Website - via Setting up a Footer on Your eCom (E-Series) Site - 26/04
- Customize Your Site's Footer - via Adding and Editing eCom (E-Series) Site Pages and Sections - 26/02
- Show all Store Locations in one Section of Your Site - via eCom (E-Series) Sitebuilder Overview - 25/12 & 26/01
- Control how out of Stock Items Appear in Your Online Store - via Settings up Behavior for Out-of-Stock Products in eCom - 25/12 & 26/01
- Add Custom Content to Your Site - via Adding Custom Code to Your eCom (E-Series) Site - 25/09
- Custom Amounts for Omnichannel Gift Cards - via Configuring Gift Card Settings - 24/12 & 25/01
- Omnichannel Gift Card Syncing - via Configuring Gift Card Settings - 24/11
- Gift Cards now Available for eCom (E-Series) - via Configuring Gift Card Settings - 24/10
- Custom Product and Category Page Links - via Editing Categories in eCom (E-Series) - 24/08
- Connect Outlets to eCom Shipping Outlets - via Managing buy Online, Pickup In-Store Orders - 24/05
eCom (C-Series)
- Modify Custom Template Data - via Modifying Custom Template Data - 25/08
- Exporting Gift Cards - via Exporting Gift Card - 25/07
- Tax Overrides for State-Specific tax Settings - via Preparing eCom and Applying for Lightspeed Payments - 24/08
- Apply for Lightspeed Payments in eCom (C-Series) - via Preparing eCom and Applying for Lightspeed Payments - 24/07
- Google Consent Mode Compliance - via Google Consent Mode FAQ - 24/04
- DMARC Authentication Options for eCom (E-Series) - via Adding Your Store's Brand (Domain) to Your Emails - 24/02
- Improvements to Omni Sync for Retail Merchants with eCom (C-Series) - via Managing Sales in eCom (C-Series) - 24/01
- Add Custom Images to Omni Gift Cards - via Customizing Online Gift Cards - 23/11 & 23/12
- Omni Gift Card Customization - via Customizing Online Gift Cards - 23/10
- Improved Experience With Shipping Integrations - via Shipping Integrations and Apps by Region - 23/08
- Email Verification for Customer Accounts - via Email Settings - 23/08
- New PayPal Commerce Integration - via Setting up and Using PayPal - 23/07
- Google Analytics 4 is Here! - via Migrating Google Universal Analytics to Google Analytics 4 - 23/07
- Accurate Shipping Options - via Shipping Introduction - 23/06
- New Supported Image Format - via eCom Image & Platform Limits - 23/05
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