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TJOHNSON Account Use and Maintenance

Updated

This article explains how to use your TJohnson administrator account, maintain access, update the password before it expires and regain access if the password has already expired.

Why Is Your TJohnson User Important?

For security, we recommend using a Standard Windows user account for everyday activities and a separate Administrator account for installing software, updating applications and making system changes.

The TJOHNSON account provides the elevated permissions needed for certain updates and maintenance on your workstation. Keeping its password current and accessible is important, as an expired or unknown password can prevent these tasks from being completed.

How to Sign In as TJOHNSON When Required

  1. When the administrator permission pop-up appears, the account will default to iPOS (the first administrator listed alphabetically).
  2. Click More choices.
  3. Scroll down and select TJohnson.
  4. Enter the TJohnson account password to continue.

Change/Update Your Password

There are two ways to change the password for the TJOHNSON user account on your workstation:

  1. Change with an active password
  2. Change with an expired password

Password Requirements:

  • Must be at least 6 characters long.
  • Cannot be a password used within the past year.

Don't know your TJOHNSON password?

If you don't know the active or expired password, please contact iPOS Support for assistance.

Phone: (570) 906-8598, Option 3
Email: helpdesk@individualpos.com

Change "TJOHNSON" Password with Active Password 

  1. Go to the user logon screen in Windows.
  2. Click on the "TJOHNSON" user account.

  1. Enter the active password for the "TJOHNSON" user account.

  1. Hit "Enter" or click the button to the right of the password.

  1. Perform a "Control – Alt – Delete" on the keyboard by pressing and holding the three keys.
  2. Click "Change a password".

  1. Enter the active password in the field named "Old Password".

  1. Enter the new password in the field named "New Password".

  1. Enter the new password in the field named "Confirm Password".

  1. Hit "Enter" or click the button to the right of the password.

  1. The new password will be active for the next 90 days before it will automatically expire.

Please set a calendar reminder to change your password every 89 days, before it expires. Since you don't actively use this account daily, you will not receive a notification when the password expires.

Change "TJOHNSON" Password with Expired Password 

  1. Go to the user logon screen in Windows.
  2. Click on the "TJOHNSON" user account.

  1. Enter the expired password for the "TJOHNSON" user account.

  1. Hit "Enter" or click the button to the right of the password.

  1. You will be notified that the password has expired and must be changed.

  1. Click "OK".

  1. Enter the new password in the field named "New Password".

  1. Enter the new password in the field named "Confirm Password".

  1. Hit "Enter" or click the button to the right of the password.

  1. You will be notified that the password has been changed.

  1. Click "OK".

  1. The new password will be active for the next 90 days before it will automatically expire.
  2. Log out of the "TJOHNSON" user account and log into Windows as your normal user account.

Please set a calendar reminder to change your password every 89 days, before it expires. Since you don't actively use this account daily, you will not receive a notification when the password expires.

Questions? Contact iPOS Support!

🌐 Support: www.ipos-us.com/pos-support
💬 Help Center: https://support.ipos-us.com/hc/en-us
📞 Phone: (570) 906-8598 Option 3
✉️ Email: helpdesk@individualpos.com

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