Lightspeed Accounting: Regenerate Accounting Data Sync with QuickBooks Desktop

This article will step you through regenerating the accounting data sync in Lightspeed Accounting or Shogo so the QB Web-Connector can capture POS data during its next sync cycle.  

Assumptions

You are using the following applications to sync your POS data to QuickBooks Desktop:

• Lightspeed POS R-Series (LSR)
• Lightspeed Accounting or Shogo. (Since these are the same, we will refer to these as Lightspeed Accounting or LSA)
• QuickBooks Desktop (QB DT)

You have resolved the issue that caused the data to not sync.

You have POS Data that needs synced to QB DT

• Sales & Inventory / CoGS
• Purchase Order(s)

After logging in to your LSA account:

• From the main screen, change the date to the date the data did not sync
• At the bottom, just to the right of the Store, click the '$$ amount of sales' hyperlink for the day

• On the Sales Summary screen, confirm the date is the date the data did not sync
• Click the Accounting (QBD) option which may have a yellow exclamation mark or a red 'x' just to the right of the Accounting(QBD)

• Click the 'Regenerate Accounting' icon just under the store name in the top right (the icon looks like a calculator)

• Click in the box labeled 'Select'.

• Place a check mark in the necessary data box and click the green Go button
  • Check All (Sales & Inventory / CoGS, Purchase Orders)
  • Sales
  • Purchase Orders

 
This will create a mail bag for the QB Web-Connector to pick up on its next sync.  

To force the QB Web-Connector to perform a sync outside its scheduled sync, please review this article.

Last updated May 21, 2026