Socket Mobile Scanner - Performing a Hard Reset and Factory Restore

Performing a Hard Reset on the scanner forces it to forget previous Bluetooth pairings and clears out potential glitches.

Perform a Hard Reset

1. Ensure the scanner is powered ON.
2. Press and hold down the large Trigger (scan) button.

3. While holding the trigger, quickly press the small Power button once.
4. Continue holding the trigger button for about 15 seconds until the scanner beeps, then release
5. The scanner will beep 5 times and power off.
6. Turn the scanner back on (it will take longer to boot up as it restores default settings)

The scanner is now restored to factory settings.

For additional information or assistance please contact our Support Team

helpdesk@individualpos.com or (570) 906-8598 option 3

ipos-us.com

Updated July 22, 2026