Wise POS E Payment Terminal: Identifying/Troubleshooting Communication Issues

This article will walk you through numerous steps of identifying and troubleshooting connectivity issues with the Wise POS E pin pad terminal for Lightspeed Retail.

Please go through each section in order to get a full understanding of how your Wise POS E pin pad terminal is connected to your network and the internet, how it is paired to your Lightspeed Retail account, how to check and test internal and internet connectivity, and how to perform connectivity tests.

• [Wise POS E] How to Enter the Settings Menu on a Wise POS E pin pad Terminal
• [Wise POS E] How to Find Connectivity Information on a Wise POS E pin pad Terminal
• [Wise POS E] How to Perform Connectivity Tests with a Wise POS E pin pad Terminal